Terms of Service

1. Who we are

Sylentt is operated by Sylentt Partners LLC, a Utah limited liability company, mailing address 145 E 550 N Unit 75 Richmond, UT 84333 United States. You can reach us at support@sylentt.com.

2. How this works, and why you're seeing a site you didn't ask for

We build websites for small businesses on speculation. That means we researched your business using publicly available information, designed and built a complete website for it, and then contacted you to ask whether you want it. You did not commission this work and you are under no obligation of any kind. If you are not interested, ignore us - the preview comes down on its own.

Each preview is published at a temporary address, hidden from search engines, and stays online for approximately two weeks. If nobody keeps it, we take it offline and delete it within six months. Nothing is billed unless you start the plan, and the first 30 days of the plan are free.

3. What the plan gives you

The monthly plan gives you the finished website shown in your preview, live and looked after:

• The site live and working straight away, at your own web address, hosted and run by us.
• Hosting, SSL, backups, uptime monitoring and security patches, plus up to two small content changes a calendar month.
• Reasonable help getting it live and pointed at your domain.

4. The free month and the monthly plan

We want to be completely straightforward about this, because it is the part that matters most.

Your site goes live immediately, and the first 30 days are free. From the moment you start, it is running, resolving at your address, and yours to use and show to customers. Nothing about it is held back or watermarked. If you cancel within those 30 days, you are charged nothing.

Starting the free 30 days does not require a card. Add one before day 30 and the plan continues at $9.99 per month plus any applicable tax, renewing each month until you cancel. Add none and the trial simply ends at day 30: nothing is charged, and the site comes down. You can cancel any time, yourself, from your billing page, with no notice period and no phone call. Cancellation takes effect at the end of the month you have already paid for, and the site is taken offline at that point.

5. What is not included

So there is no confusion later, the plan does not include:

• Redesigns, new pages, or new functionality. These are quoted separately.
• Email hosting.
• Search engine optimisation services, advertising, or marketing work.
• More than two content changes in a calendar month. Unused changes do not carry over.

Hosting, SSL, backups, uptime monitoring, security patches and up to two content changes a month are included; see section 3. A domain, if you need one, is registered in your name after your first successful payment, or we point one you already own.

6. The monthly plan

The monthly plan is how your site stays live and looked after. No card is needed for the free first month. Add one and it bills at $9.99 per month plus any applicable tax, renewing each month until you cancel; add none and the trial ends at day 30, nothing is charged, and the site comes down.

It covers:

• Hosting, SSL certificate, backups, uptime monitoring and security updates.
• Up to two content changes per calendar month: editing text, updating your hours or contact details, swapping an image, adding or removing a service.

It does not cover redesigns, new pages, or new functionality. Those are quoted separately, and we will always tell you the price before doing any of it. Unused changes do not carry over to the following month.

You can cancel at any time, yourself, from your billing page, with no notice period and no phone call. Cancellation takes effect at the end of the month you have already paid for, and the site is taken offline then.

7. Ownership

While you are on the plan, the website is yours to use, show to customers and rely on as your own. The design, layout and copy were made for you and for no one else. We host and maintain it for you. We may reference the work as an example of what we do, unless you ask us not to.

Your business name, logo, trademarks, photographs and customer reviews remain yours and always were.

8. Imagery - please read this one

Illustrative imagery on these sites is generated by AI. It is not photography of your premises, your staff, your equipment or your completed work, and it is never presented as such. It is licensed to you for use on the site you purchase.

If you want photographs of your actual business on the site, send them to us and we will put them in. We think you should.

9. Your business information, and reviews

We assembled the details on your site - services, service area, hours, contact information - from sources your business controls or that are publicly published. We take care, but we are working from the outside. You are responsible for checking that everything on the site is accurate before you rely on it, and we will correct anything you tell us is wrong.

Any customer reviews shown are real, were published publicly by the people who wrote them, and are quoted without alteration. If you would rather they were not displayed, tell us and we will remove them.

10. Billing and cancellation

See our billing and cancellation policy. In short: the first 30 days are free, it is then $9.99 a month plus tax, and you can cancel any time from your billing page.

11. Payment

Payments are processed by Stripe. We never see or store your card details. Prices are in US dollars, and the plan is a recurring monthly subscription: no card is required to start the free first month. If you add one, the plan renews at $9.99 per month plus any applicable tax until you cancel; if you never add one, the trial ends at day 30, nothing is charged, and the site comes down. You can cancel any time from your billing page, and you are responsible for any taxes that apply to you.

12. What we promise, and what we don't

We build the site with care and we stand behind the work. We do not promise that it will produce any particular result - we cannot promise you more customers, higher rankings, or more revenue, and you should be suspicious of anyone who does.

To the fullest extent the law allows, our total liability to you for anything arising out of this purchase is limited to the amount you paid us. We are not liable for indirect or consequential losses such as lost profits or lost business.

Nothing here limits any liability that cannot lawfully be limited.

13. Email from us

If we contacted you by email, every message includes a working unsubscribe link and our mailing address. Use it and we will stop, permanently and promptly. You can also just reply and tell us.

14. Changes to these terms

We may update these terms. The version in force for your purchase is the one published on this page at the moment you paid, and changes are not retroactive.

15. Governing law

These terms are governed by the laws of the State of Utah, USA, and any dispute will be handled in the courts of that state.